Refund Policy
1. Limited Refund Exception (40-Day Proof Requirement)
RawAesthetics offers a conditional refund under the following conditions:
- The user must have followed the entire workout plan for at least 40 consecutive days.
- Proof of effort must be provided, example:
- Before and after progress photos.
- Training logs showing consistent workouts.
- A detailed record of diet adherence.
- All refund requests are reviewed and granted at RawAesthetics' sole discretion.
If sufficient proof is not provided, the refund request will be denied.
2. Refund Process
Refunds are processed manually via email. Once a request is submitted with the required proof, we will review and process it within 2 days.
If approved, the refund will be issued immediately through Stripe, but the actual refund time may vary based on Stripe's processing speed.
3. Duplicate or Unauthorized Charges
If you were accidentally charged twice for the same purchase, please contact us at support@rawaesthetics-pro.com within 7 days of the transaction. If verified, we will issue a full refund for the duplicate charge.
4. Technical Issues & Non-Delivery
If you did not receive your workout plan after purchase due to a technical issue, please reach out at support@rawaesthetics-pro.com. We will ensure you receive access to your plan.
5. How to Request a Refund
To request a refund under the 40-day policy or for a duplicate charge, email us at support@rawaesthetics-pro.com with:
- Your full name and order details.
- The email used for the purchase.
- Proof of effort (if applicable).
- A brief explanation of the request.
Refund requests without the necessary proof or details will not be processed.
6. Chargebacks & Fraudulent Claims
Attempting to bypass this refund policy via a chargeback or dispute with your bank or payment provider may result in:
- Permanent ban from purchasing RawAesthetics products.
- Legal action for fraudulent claims.
- Reporting the chargeback as a policy violation.
If you have an issue, contact us first before filing a dispute.
7. Policy Updates
RawAesthetics reserves the right to modify this Refund Policy at any time. Any updates will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.
8. Contact Information
If you have any questions about this policy, reach out to us at support@rawaesthetics-pro.com.